Terms of Use

Last Updated: Sept 06 2023

1. Acceptance of Terms

Welcome to Toolio, a service provider app offering a platform for professional services, artisan services, and handyman services. By accessing or using the Toolio app, you agree to comply with and be bound by the following Terms of Service (“Terms”). If you do not agree with these Terms, please do not use our app.

2. User Eligibility

You must be at least 18 years old to use Toolio. By using our app, you represent and warrant that you are of legal age and have the capacity to enter into these Terms.

3. Service Providers and Users

a. Service Providers: Toolio allows individuals and businesses (“Service Providers”) to offer their professional, artisan, or handyman services to users of the app (“Users”).

b. Users: Users may browse, book, and review services provided by Service Providers on Toolio.

4. Use of Toolio

a. You agree to use Toolio only for lawful purposes and in compliance with these Terms and all applicable laws and regulations.

b. You are responsible for all content and information you provide through Toolio, including reviews, comments, and any other content.

5. Service Bookings

a. Users can book services provided by Service Providers through Toolio. Booking details, including service scope, fees, and scheduling, are determined by the Service Providers.

b. Users are responsible for reviewing and accepting Service Providers’ terms and conditions before booking services.

6. Payments

a. Users agree to pay the agreed-upon fees for services through the payment methods provided by Toolio.

b. Toolio may collect a service fee or commission from Service Providers for facilitating bookings.

7. Cancellation and Refunds

Service cancellation policies and refund procedures are determined by Service Providers and must be reviewed by Users before booking. Toolio may facilitate refunds as per Service Providers’ policies.

8. User Conduct

a. Users agree not to engage in any unlawful, abusive, or harmful behavior on Toolio.

b. Users must respect Service Providers and fellow Users and refrain from harassment, discrimination, or any offensive behavior.

9. Privacy and Data Protection

a. Toolio collects and uses personal information as described in our Privacy Policy. By using our app, you consent to our data practices.

b. Users and Service Providers are responsible for protecting their account credentials and ensuring the security of their data.

10. Intellectual Property

a. Toolio and its content are protected by intellectual property rights. Users and Service Providers may not copy, modify, or distribute Toolio’s content without authorization.

11. Termination

Toolio reserves the right to terminate or suspend access to the app for users who violate these Terms or engage in harmful behavior.

12. Disclaimer and Liability

a. Toolio does not endorse or guarantee the quality of services provided by Service Providers.

b. Toolio is not liable for any disputes, damages, or losses arising from the use of our app or services.

13. Changes to Terms

Toolio may update these Terms at any time. Users will be notified of significant changes, and continued use of the app constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria, and any disputes will be resolved in the Federal High Courts of Nigeria.

15. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at hello@mytoolio.com.